Shipping and Returns
Shipping
Please note orders will be shipped via USPS (United States Postal Services), and orders may take up to 5-10 days or less for delivery (depending on your area). We ship on the following business day after purchase.
Orders will be processed Monday-Friday, and or unless it is a Holiday. No shipments on weekends.
Orders received during the Holidays will incur a few days of delays, and will be shipped during our normal office hours. You will receive communications on your order, and when your order is being shipped.
Holidays
Shipping
Check the 2020 USA Holiday Calendar.
January 1 New Year's Day
January 20 Martin Luther King Day
February 17 Presidents Day and Washington's Birthday
May 25 Memorial Day
July 4 Independence Day
September 7 Labor Day
October 12 Columbus Day
November 11 Veterans' Day
November 26. Thanksgiving
December 25 Christmas Day
SHIPPING CUT-OFF DAYS - no shipping during these dates:
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November 23rd
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December 22nd
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December 30th
Returns
Returns
We want you to love our products! If for any reason you are unhappy with our products, please reach out and let us know by sending us an email with your name, purchase date and reason(s).
*We can only accept returns within 15 days of purchase. For any returns received in a timely manner, you will be fully refunded, minus the cost of the shipment and any processing fees.
For any orders that include "free" shipping, you will be refunded the full amount of the products minus the amount of the shipping and handling/processing fees.
Please note for any returns, you will be responsible for the "return" shipment cost.
Cancellations/Change
Cancellation/Change
We would more than happy to make changes/cancellations to your order as long as the order has not shipped. If an order has shipped, the customer is responsible to pay for any processing fees and shipping cost.